So, you submitted your EBT application, and now it’s stuck on “In Progress.” It’s totally normal to feel a little stressed or confused. You probably need those benefits, and you want to know when you’ll get them! This essay will break down what “In Progress” means, what might be happening behind the scenes, and what you can do while you wait. We’ll cover everything from why your application is taking time to how to contact your local agency for updates. Let’s dive in and figure out what’s up with your EBT application!
What Does “In Progress” Actually Mean?
The big question: What’s the deal with “In Progress”? Well, it’s like your application is in a line. It’s with the state or local agency that processes EBT applications. They’re reviewing it to see if you qualify for food assistance. It simply means the application has been received and is being looked at by someone, but the process isn’t finished yet.

It means the agency is actively working on your application, but they haven’t made a decision yet. They might be verifying the information you gave them, checking to make sure you meet the requirements, or asking for more documents. The exact steps depend on your state and the type of benefits you applied for, but it’s good that it is in process and hasn’t been rejected.
Common Reasons for Delays
A “In Progress” status doesn’t always mean something is wrong. Often, it just means the agency has a lot on its plate. There are usually lots of applications, and they have to go through a lot of steps to make sure everything is correct. Think of it like waiting in line at a popular restaurant. It takes time, even if everything is running smoothly.
Here are some common reasons your application might be taking a while:
- High Application Volume: When there’s a lot of need in the community, the agency might be swamped.
- Verification Requirements: They need to double-check all your info.
- Document Gathering: If you needed to send in documents, they might be waiting for them.
- Staffing Issues: If there aren’t enough people working, things slow down.
Waiting is tough, but understanding the reasons behind the delay can help you manage your expectations.
Let’s say you are waiting for a document to be approved. Here’s a breakdown:
- You submit your application, and they start processing it.
- They review your application.
- They may request documents
- You provide documents.
- They review the documents.
- Approval or denial of benefits.
Verifying Your Information
One major part of the application process is verifying the information you submitted. The agency needs to make sure everything is accurate before they can approve your benefits. This means they might be contacting employers, checking bank statements, and comparing what you said in your application with other sources.
The agency might verify information about:
- Your income (pay stubs, tax returns)
- Your address (utility bills, lease agreements)
- Your identity (driver’s license, birth certificate)
- Household members (birth certificates, social security cards)
Sometimes, they’ll send letters or make phone calls to confirm the details. It’s essential to respond promptly if they reach out to you. Ignoring their requests can cause delays. Keep an eye on your mailbox and your phone for any communication from the agency.
Verification can be complicated. The agency will use something like this table to keep track of everything they must do to verify everything:
Information | Verification Method | Status |
---|---|---|
Income | Pay stubs | Received |
Address | Lease agreement | Pending |
Identity | Driver’s license | Received |
What Documents Might They Need?
Often, your EBT application will require you to provide documentation. This helps the agency make sure you qualify for benefits. Exactly what they need depends on your situation and what state you live in, but here are some common documents they might ask for:
Here are the documents that are usually requested:
- Proof of Income: Pay stubs, tax returns, or a letter from your employer.
- Proof of Residence: A lease agreement, utility bill, or mail addressed to you at your current address.
- Proof of Identity: A driver’s license, state ID, or passport.
- Social Security Cards: For you and everyone in your household.
If you didn’t send the correct documents, or if they’re missing something, your application could be delayed. The agency should let you know if they need more information. They’ll probably send you a letter. Always read everything carefully and reply promptly.
Here is an example of a checklist of required documents:
- Proof of Income (e.g., pay stubs or tax returns)
- Proof of Residency (e.g., lease agreement or utility bill)
- Proof of Identity (e.g., driver’s license or state ID)
- Social Security Card
Contacting the EBT Agency
If your application has been “In Progress” for a while, it’s a good idea to contact the EBT agency. They can provide updates and help you figure out what’s going on. You can usually find the contact information on their website or in any letters they sent you. Try to have your application number ready when you call. They may be able to tell you what step your application is in or if they are waiting on something from you.
Here are some tips for contacting the EBT agency:
- Have your application number ready.
- Be polite and clear in your questions.
- Take notes on who you spoke with and what they said.
- Ask for a timeline.
It can be frustrating to wait on hold, but talking to the agency is often the best way to get answers and get the process moving.
This is a sample of the information you may need when you call the agency:
- Application ID:
- Name:
- Date of Birth:
- Contact Number:
What to Do While You Wait
Waiting for your EBT application to be processed can be tricky. However, there are things you can do to get prepared. You can gather any missing documents, so you are ready to send them right away if requested. Keep an eye on your mail, email, and phone. Keep track of your spending to make sure you have enough for groceries. Also, you can reach out to local food banks and charities for help. They can sometimes provide temporary food assistance while you wait.
Here are some things you can do while you wait:
- Check your mailbox and email regularly.
- Contact local food banks.
- Look for community resources.
- Track your income.
Being proactive can help reduce your stress and make the waiting period a bit easier.
Here are some things to do to help you while you wait:
- Gather any missing documentation
- Review information, such as your social security number, or address.
- Contact your local food bank.
- Keep track of spending and money.
Conclusion
Dealing with an EBT application that says “In Progress” can be a test of patience, but understanding the process can make it less stressful. Remember that “In Progress” usually means the agency is working on your application, and it’s not necessarily a sign of a problem. By knowing what might cause delays, keeping an eye on your mail, and contacting the agency for updates, you can stay informed and help move your application forward. Hopefully, by following these steps, you’ll have your EBT benefits soon!